Our next story looks at how the police have neglected to assist a shopper who lost dollars after falling victim to an online scam.

Police spokesperson Ray Hamoonga explained that tackling scammers is a complex process due to privacy concerns as many of them operate under false names, making it difficult to track their whereabouts.

“Obtaining information from mobile subscribers requires legal procedures, such as obtaining a warrant through the court system. Mobile subscribers are hesitant to disclose details easily due to business considerations; openness might lead to a loss of client trust,” he explained.